Bulk Naturals

PRIVACY POLICY

Last updated: July 16, 2026

Bulk Natural Foods respects your privacy.

This Privacy Policy explains how Bulk Natural Foods collects, uses, stores, discloses, and protects personal information when you visit bulk-natural.com, place an order, create an account, contact us, subscribe to communications, or otherwise interact with us.

1. Who We Are

Bulk Natural Foods is the owner and operator of bulk-natural.com and is responsible for handling personal information collected through the website.

For privacy questions or requests, please contact us through the Contact page on our website.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Identity and Contact Information

  • Full name.
  • Business or company name.
  • Billing address.
  • Shipping address.
  • Email address.
  • Telephone number.
  • Account username.
  • Customer or account identification information.

Order and Transaction Information

  • Products ordered.
  • Quantities and package sizes.
  • Order number.
  • Purchase history.
  • Shipping selection.
  • Payment status.
  • Refunds, replacements, credits, and disputes.
  • Tax or business information.
  • Wholesale and quotation details.

Payment Information

Payments are normally processed by third-party payment providers.

We may receive limited payment information such as:

  • Payment method.
  • Card brand.
  • Last digits of a payment card.
  • Billing address.
  • Transaction identifier.
  • Authorization or payment status.

We do not normally store complete payment-card numbers or card-security codes on our own systems.

Account Information

  • Login details.
  • Saved addresses.
  • Order history.
  • Account preferences.
  • Communications associated with your account.

Communications

  • Messages sent through contact forms.
  • Emails and telephone communications.
  • Customer-service requests.
  • Product questions.
  • Reviews, feedback, photographs, or testimonials.
  • Marketing preferences.

Device and Usage Information

When you use the website, we or our service providers may automatically collect:

  • IP address.
  • Browser type and version.
  • Device type.
  • Operating system.
  • Approximate location derived from an IP address.
  • Pages viewed.
  • Products viewed.
  • Referring website.
  • Search terms.
  • Date, time, and duration of visits.
  • Shopping-cart activity.
  • Website interactions.
  • Cookie and similar technology identifiers.

3. How We Collect Information

We collect personal information:

  • Directly from you.
  • When you place an order.
  • When you create or update an account.
  • When you contact customer support.
  • When you request a quotation.
  • When you subscribe to marketing.
  • When you submit a review or form.
  • Automatically through cookies and similar technologies.
  • From payment providers, shipping carriers, fraud-prevention providers, and other service providers.
  • From publicly available sources or business contacts when legally permitted.

4. How We Use Personal Information

We may use personal information to:

  • Process and fulfil orders.
  • Collect and verify payments.
  • Arrange shipping and delivery.
  • Send order confirmations and tracking updates.
  • Manage refunds, returns, replacements, and disputes.
  • Provide customer support.
  • Respond to questions and quotation requests.
  • Create and manage customer accounts.
  • Maintain transaction and tax records.
  • Detect and prevent fraud, abuse, and security incidents.
  • Improve website functionality and customer experience.
  • Analyze website traffic and product interest.
  • Maintain product, inventory, and business records.
  • Send marketing communications with consent or where otherwise legally permitted.
  • Enforce our Terms and policies.
  • Comply with legal, regulatory, tax, accounting, safety, and law-enforcement obligations.
  • Establish, exercise, or defend legal claims.

5. Legal Bases for Processing

Where laws such as the UK GDPR or EU GDPR apply, we may process personal information under one or more of the following legal bases:

  • Contract: Processing is necessary to accept, manage, and fulfil your order.
  • Legal obligation: Processing is necessary to comply with applicable law.
  • Legitimate interests: Processing is necessary for reasonable business interests, such as fraud prevention, customer service, security, analytics, and business administration.
  • Consent: You have consented to a specific use, such as certain marketing or non-essential cookies.
  • Legal claims: Processing is necessary to establish, exercise, or defend legal rights.

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before withdrawal.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may help us:

  • Keep the website functioning.
  • Remember cart contents and preferences.
  • Maintain secure login sessions.
  • Understand website usage.
  • Measure performance.
  • Detect fraud.
  • Improve products and services.
  • Provide or measure advertising when applicable.

Cookies may include:

  • Strictly necessary cookies.
  • Functional cookies.
  • Analytics cookies.
  • Advertising or marketing cookies.

You can manage cookies through available website controls and your browser settings. Blocking certain cookies may prevent some website functions from operating correctly.

Where legally required, non-essential cookies will be used only after appropriate consent.

7. How We Share Personal Information

We may share personal information with service providers that assist us with:

  • Website hosting and ecommerce services.
  • Payment processing.
  • Fraud prevention.
  • Order fulfilment.
  • Warehousing.
  • Shipping and delivery.
  • Email and customer communications.
  • Website analytics.
  • Marketing services.
  • Accounting, taxation, insurance, and legal advice.
  • Information technology and cybersecurity.
  • Cloud storage and business administration.

These providers may access information only as necessary to provide services or comply with legal obligations.

We may also disclose information:

  • To government, customs, tax, regulatory, or law-enforcement authorities.
  • To protect our rights, customers, employees, or property.
  • To investigate suspected fraud or unlawful conduct.
  • In connection with a merger, acquisition, restructuring, financing, sale, or transfer of business assets.
  • When you direct or consent to the disclosure.
  • When otherwise permitted or required by law.

We do not sell personal information for money.

Some privacy laws may define certain advertising or analytics disclosures as “selling,” “sharing,” or targeted advertising. Where applicable, you may have the right to opt out.

8. Payment Providers

Payment transactions may be processed by independent third-party payment providers.

Those providers collect and process payment information according to their own privacy policies, security standards, and legal obligations.

We recommend reviewing the privacy information presented by the selected payment provider during checkout.

9. Shipping Providers

We share necessary recipient and order information with carriers, freight companies, customs brokers, fulfilment partners, and postal services to:

  • Deliver orders.
  • Provide tracking.
  • Clear international shipments.
  • Resolve delivery problems.
  • Investigate damaged or lost shipments.

10. Marketing Communications

We may send marketing emails or messages when:

  • You have subscribed.
  • You have provided consent.
  • Applicable law otherwise permits us to contact existing customers.

You can unsubscribe by using the unsubscribe link in an email or by contacting us through our website.

Even after opting out of marketing, you may still receive transactional communications relating to orders, accounts, security, refunds, or customer-service matters.

11. International Data Transfers

Our service providers may process personal information in countries other than the country where you live.

When legally required, we use appropriate safeguards for international transfers, which may include contractual protections, adequacy decisions, or other approved transfer mechanisms.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • The duration of our customer relationship.
  • Order fulfilment and customer service.
  • Tax and accounting requirements.
  • Product traceability and safety obligations.
  • Fraud prevention.
  • Contract enforcement.
  • Limitation periods.
  • Legal and regulatory requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

13. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, transmission, or storage system can be guaranteed to be completely secure. Customers should protect account passwords and notify us of suspected unauthorized access.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of information.
  • Request restriction of processing.
  • Object to certain processing.
  • Withdraw consent.
  • Receive certain information in a portable format.
  • Opt out of marketing.
  • Opt out of certain targeted advertising, selling, or sharing.
  • Appeal a privacy-request decision.
  • Submit a complaint to a data-protection authority.
  • Receive equal service without unlawful discrimination for exercising privacy rights.

These rights may be subject to legal exceptions.

15. Exercising Your Rights

To submit a privacy request, please contact us through the Contact page on our website.

Please include:

  • Your name.
  • Your email address.
  • The nature of your request.
  • Your country or state of residence.
  • Information that reasonably allows us to verify your identity.

We may request additional information to protect your account and prevent unauthorized disclosure.

An authorized agent may submit a request where permitted by law, but we may require evidence of authorization and identity verification.

16. United States Privacy Disclosures

Residents of certain US states may have additional privacy rights under applicable state law.

Where required, we will provide access, correction, deletion, portability, opt-out, and appeal rights.

We will not unlawfully discriminate against a customer for exercising a privacy right.

Where technically supported and legally required, we may recognize valid browser-based opt-out preference signals.

17. European Economic Area and United Kingdom

Individuals in the European Economic Area or United Kingdom may have rights under the GDPR or UK GDPR.

You may also lodge a complaint with the supervisory authority in the country where you live or work.

We encourage you to contact us first so we can try to address your concern.

18. Children’s Privacy

Our website is not directed to children under 13, and our products may be purchased only by adults.

We do not knowingly collect personal information directly from children under 13. When we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

19. Third-Party Websites

The website may link to third-party websites or services.

We are not responsible for the privacy, security, accuracy, or content of third-party services. Review their privacy policies before providing personal information.

20. Business Transfers

If our business is sold, merged, reorganized, financed, or transferred, personal information may be transferred as part of the transaction, subject to applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements.

The latest version will be posted on this page with an updated revision date.

22. Contact Us

For privacy questions, requests, or complaints, please contact us through the Contact page on our website.

Website: https://bulk-natural.com/